customer development - The Checkly Blog

Sunday, 23 June 2019

I manage my SaaS with Trello and Reminders

Tim Nolet on building a saas, customer development, business development, productivity

Ok, not completely true. I also use Stripe, Github, AWS, Heroku, Ghost, AppOptics, Intercom and Mailchimp. And some bookkeeping and tax tools. Don't forget the code editors! But! When I plan my day, I spend most of my time in Trello and Apple's stock Reminders app. I also use Numbers…

Monday, 06 May 2019

How I manage customer feedback for my bootstrapped SaaS

Tim Nolet on building a saas, product, customer development

Over the last year or so, I experimented with different ways of getting customer feedback for Checkly. This post is about what worked for us and how I was totally wrong about chat widgets. We'll look at some common tools like Hotjar, Drift, SurveyMonkey, straight up email and even Github.…